APPG hears from online beauty and wellness platforms on the impact of COVID-19

On Thursday 21st May, the APPG on Beauty, Aesthetics and Wellbeing held its second virtual panel session on the impact of COVID-19, which focused on the impact on online beauty and wellness platforms.

The Group heard from:

  • Giorgia Rossi, COO of Treatwell
  • Abi Selby, Founder of Spabreaks.com
  • Jack Tang, CEO and Co-founder at Urban

Topics for discussion included:

  • How are online platforms supporting the businesses that rely on their platforms during this time?
  • What has been the short-term impact of COVID-19 on their platforms? What is likely to be the long-term impact of coronavirus on bookings made through the platforms?
  • As non-essential shops are allowed to re-open, how can online platforms help rebuild consumer confidence?
  • How will online operators ensure that businesses using their platforms comply with Government measures around social distancing and the use of PPE while performing treatments?
  • How can the Government support both large and small businesses in the industry to ensure they recover from the crisis? How can online platforms contribute towards this?

A video recording of the session is also available on the APPG’s YouTube page here.